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Welcome to the Legal zone of Auttom,
Referred hereinafter also as “Company”, “we”, “our”, “us”!


Please read these Terms  carefully before using the Auttom application ("Application") available on Google Play Store, App Store, and web platforms/ websites ("Platforms").


These Terms Agreements including Terms & Conditions, and or Terms of Use, Privacy Policy and Disclaimer, govern your access to and use of the Application provided by Auttom ("we," "us," or "our") and explains how we collect, safeguard and disclose information that results from your use of our web pages and or platform/ applications.


You acknowledge that you have read and understood Agreements, and agree to be bound of them. By accessing or using the our services and or Applications, you agree to be bound by these Terms Agreements as a whole. If you do not agree with any part of these Terms Agreements, you may not access or use the Application. These Terms apply to all visitors, users and others who wish to access or use Service.

Terms & Conditions

Terms of use


By using our Service, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing at


Application Use
1.1 License: Subject to these Terms and compliance with the respective app store policies (such as Google Play Store and App Store policies), we grant you a limited, non-exclusive, non-transferable, revocable license to use the Application for your personal, non-commercial use only.

1.2 Eligibility: You must be at least 18 years old or have the legal capacity to enter into a contract to use the Application. By using the Application, you represent and warrant that you meet the eligibility requirements.

1.3 Account: Some features of the Application may require you to create an account. You are responsible for maintaining the confidentiality of your account information and are solely responsible for all activities that occur under your account.

1.4 Prohibited Activities: You agree not to use the Application for any unlawful or unauthorized purpose. You shall not engage in any activity that could harm, disable, overburden, or impair the Application or interfere with any other party's use and enjoyment of the Application.


Intellectual Property
2.1 Ownership: The Application and all associated intellectual property rights belong to These include but are not limited to copyrights, trademarks, and trade secrets. You acknowledge that the Application is protected by intellectual property laws and treaties.

2.2 Restrictions: You shall not copy, modify, distribute, sell, lease, sublicense, or create derivative works based on the Application, in whole or in part, without our prior written consent.

User Content
3.1 Submission: By submitting any content through the Application, you grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, and sublicensable right to use, reproduce, modify, adapt, publish, translate, distribute, and display such content.

3.2 Responsibility: You are solely responsible for any content you submit through the Application. You agree not to submit any content that is unlawful, harmful, defamatory, infringing, or otherwise objectionable.


4.1 Privacy Policy: Our collection and use of personal information are governed by our Privacy Policy, which is incorporated by reference into these Terms.

End User License Agreement (EULA)
5.1 Grant of License: The Application is licensed, not sold, to you. Subject to your compliance with these Terms and any applicable app store policies, we grant you a limited, non-exclusive, non-transferable, revocable license to install and use the Application for your personal, non-commercial use.

5.2 Restrictions: You shall not copy, modify, reverse engineer, decompile, disassemble, or create derivative works based on the Application. You shall not remove, alter, or obscure any proprietary notices or labels on the Application.

Compliance with App Store and Play Store Policies
6.1 App Store and Play Store Policies: You acknowledge and agree to comply with all applicable policies, guidelines, and terms set forth by the respective app stores where the Application is made available, including but not limited to the Apple App Store and Google Play Store ("App Store Policies").

6.2 In-App Purchases: If the Application offers in-app purchases, you understand and agree to comply with the App

Store Policies related to in-app purchases, including payment terms and refund policies.

Purchases & Subscriptions

7.1 If you wish to purchase any product or service made available through Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including but not limited to, your credit or debit card number, the expiration date of your card, your billing address, and your shipping information.

7.2 You represent and warrant that: (i) you have the legal right to use any card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

7.3 We may employ the use of third party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.

7.4 We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.

7.5 We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

7.6 Some parts of Service are billed on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring and periodic basis ("Billing Cycle"). Billing cycles will be set depending on the type of subscription plan you select when purchasing a Subscription.

7.7 At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or Auttom cancels it. You may cancel your Subscription renewal either through your online account management page or by contacting i@auttom.iocustomer support team.

7.8 A valid payment method is required to process the payment for your subscription. You shall provide Auttom with accurate and complete billing information that may include but not limited to full name, address, state, postal or zip code, telephone number, and a valid payment method information. By submitting such payment information, you automatically authorize Auttom to charge all Subscription fees incurred through your account to any such payment instruments.

7.9 Auttom, in its sole discretion and at any time, may modify Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.

7.9.1 Auttom will provide you with a reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective.

7.9.2 Your continued use of Service after Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.

7.9.3 Should automatic billing fail to occur for any reason, Auttom reserves the right to terminate your access to the Service with immediate effect. We do not issue refunds.

Free Trial

8.1 Auttom may, at its sole discretion, offer a Subscription with a free trial for a limited period of time ("Free Trial").

8.2 You may be required to enter your billing information in order to sign up for Free Trial.

8.3 If you do enter your billing information when signing up for Free Trial, you will not be charged by Auttom until Free Trial has expired. On the last day of Free Trial period, unless you cancelled your Subscription, you will be automatically charged the applicable Subscription fees for the type of Subscription you have selected.

8.4 At any time and without notice, Auttom reserves the right to (i) modify Terms of Service of Free Trial offer, or (ii) cancel such Free Trial offer.


Artificial Intelligence (AI) and AI Chatbot Usage:

9.1 AI Integration: The Application may incorporate Artificial Intelligence (AI) features, including but not limited to AI-driven analytics and decision-making processes.

9.2 AI Chatbot: The Application may include an AI-powered chatbot designed to enhance user interactions and provide information related to fleet management. Users should be aware that the AI chatbot's responses are generated based on available data and programmed responses.

9.3 Accuracy Disclaimer: While the AI components are designed to enhance user experience, users acknowledge that AI responses may not always be exhaustive or entirely accurate. Users are encouraged to verify critical information independently.

9.4 Data Processing: User interactions with the AI features, including the chatbot, may involve the processing of data. Users consent to such processing, understanding that it contributes to the functionality and improvement of AI-driven features.


General Terms:

10.1 Modifications: Auttom reserves the right to modify or update the Application and these Terms at any time. Users are encouraged to review the Terms periodically for changes.

10.2 Termination: Auttom may terminate or suspend access to the Application immediately, without prior notice or liability, for any reason, including a breach of these Terms.

10.3 Governing Law: These Terms are governed by and construed in accordance with the laws of Republic of Albania

10.4 Contact Information: For questions about these Terms or the Application, please contact Auttom at


By using the Auttom, you acknowledge that you have read and understood these Terms, including Terms and Conditions, Privacy Policy, Terms of Use, Disclaimer (Terms Agreement), and agree to be bound by them. If you do not agree with any part of these Terms Agreement, you may not access or use the services provided by us and or our Application.

Last updated: 11.11.2023

Terms of use
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